Did you know...
Web users are feeling even more confident about shopping online! According to Foresee's latest American Customer Satisfaction Index (ASCI), consumer satisfaction with e-retail has increased to 83 points! That's 9% higher than overall retail satisfaction! The study's authors write that "Customer satisfaction with online retail continues to vastly outpace satisfaction with traditional retail channels...e-retail, which long ago ceased being a novelty and faces ever-increasing expectations from online shoppers, is doing a substantially better job of satisfying customer than offline retail."
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